Creating a Full Training Course from Scratch When a Company Has No Internal Expertise
Many companies face the same challenge: the need to train employees on a new, strategic topic before internal knowledge exists. This often happens when a topic emerges faster than the organization can adapt—whether it is artificial intelligence, cybersecurity awareness, sustainability, regulatory change, or a new business model.
Leadership knows training is needed, but the company lacks subject-matter experts, structured documentation, instructional design resources, and time to build content from zero. As a result, training projects are delayed, outsourced, or reduced to generic presentations that fail to engage employees.
This case study shows how a company used Mexty's interactive lesson creator to design, build, and deploy a complete, branded training from scratch in 24 hours, even though the company had little to no internal knowledge on the topic. AI is used here as an example of such a topic—but the approach applies to many others.
The Challenge: Training Without Internal Knowledge
The request came from HR and leadership. The company needed to educate employees on a strategic topic that was becoming critical for the business. The goal was not to create experts, but to establish a shared baseline of understanding, explain why the topic matters for the company, help employees see practical relevance to their roles, and reduce uncertainty and misinformation.
However, the constraints were significant:
- ✕no internal experts available
- ✕no existing training materials or documentation
- ✕limited time and budget
- ✕a strong requirement to deliver a professional, branded experience
The training needed to be:
- created in under 24 hours
- accessible to non-specialists
- aligned with the company’s brand and tone
- deployable via the company LMS (SCORM)
Traditionally, this situation would require external consultants or weeks of content creation.
Starting from Zero: No Content, Only Brand Guidelines
Unlike typical training projects, this one did not begin with documents. The only inputs available were:
What they had:
- The company's brand guidelines (visual identity, tone of voice)
- A clear learning objective: educate employees on a new topic relevant to the business
What they didn't have:
- ✕No internal use cases
- ✕No formal processes
- ✕No expert interviews
The challenge was not just content creation, but structuring knowledge that did not yet exist inside the company. This is where Mexty was used.
How Mexty Enables Training Creation from Scratch
Instead of asking teams to write content manually, Mexty structures training creation through intent-driven prompting.
The team configured a structured prompt inside Mexty:
"Create an internal employee training using [Company name] official brand guidelines from [Company website].
Use a clear, reassuring, and non-technical tone.
Topic: Introduction to artificial intelligence and its relevance for our business
Duration: 60 minutes
Type: Internal awareness training
Audience: Non-technical employees
Level: Beginner
Objectives:
– Explain key concepts in simple terms
– Clarify business relevance
– Address common misconceptions
– Encourage responsible and informed usage
Assume no prior internal expertise on the topic."From this prompt, Mexty:
- defined a logical learning structure from fundamentals to application
- generated clear explanations suitable for non-experts
- contextualized examples to a generic business environment
- selected interactive learning activities to support understanding
- Analyze the relevance and use cases related to your industry and company
The result was a complete, coherent training, even though the company started with no content.
Example Topic: AI Awareness Training
Artificial intelligence was chosen as the first use case because it represents a common situation: high strategic importance, limited internal understanding, and strong employee curiosity and concern.
The training covered:
- What AI is and is not
- Where AI is already present in everyday tools
- How AI could support different types of work
- Limitations, risks, and responsible use
- Analysis on how AI can support the company and its employees
Importantly, the training was not technical. It was designed to build confidence and shared understanding, not expertise.
Review & Alignment: Human Control Remains Central
Once the training was generated, HR and leadership reviewed it directly in Mexty.
They:
- Adjusted wording to better reflect company culture
- Validated messaging and tone
- Simplified sections where necessary
- Added an introduction from leadership
At any moment, they could:
- Refine a lesson by prompting a rewrite
- Add or remove interactive activities
- Adapt the training as understanding evolved
Test & Deploy: From Zero to LMS in One Day
After validation:
- The training was exported as SCORM
- Deployed in the company LMS
- Made available to all employees
From a blank starting point to a company-wide training, the entire process took less than 24 hours.
Interactive Learning Activities Used
To avoid passive learning, Mexty generated:
- Short knowledge checks
- Myth-versus-fact activities
- Scenario-based reflection questions
- Guided prompts asking employees how the topic could impact their role
These activities transformed abstract concepts into active thinking, even without internal examples.
A Model That Scales Beyond AI Training
While AI training was the initial topic, the same approach can be used for any subject where internal knowledge is limited or emerging:
- Sustainability and ESG awareness
- New regulatory frameworks
- Cybersecurity basics
- Data privacy
- New market or industry introductions
The training becomes a starting point, not a final destination.
Why This Approach Works
This project succeeded because Mexty removes the traditional dependency on internal expertise:
- "instructional design is embedded by default"
- "knowledge is structured before being perfected"
- "branding ensures trust and adoption"
- "updates can be made instantly as expertise grows"
Instead of waiting for expertise to exist, companies can start building knowledge immediately.
Conclusion
This case study demonstrates that companies do not need to wait until they have internal experts to start training their teams. With the right interactive lesson creator, it is possible to create professional, branded training from scratch in a single day.
AI is just one example. The real value lies in the ability to turn uncertainty into structured learning, quickly and confidently.
Want to see how it works?
Discover how Mexty helps companies create training from scratch—even when internal knowledge is limited.
